Shipping Policy

ORDER CONFIRMATION

After placing your order you will receive a confirmation email detailing the ordered items and your shipping information. Please double-check these (country, street number, company name, unit…), and contact us promptly in case of mistake. If you didn't receive the confirmation email within 24 hours, please check your spam folder before contacting us.

SHIPPING

Express delivery areas: Global

Shipping logistics providers: DHL, UPS, THT, FedEX, Wanb and EMS, YunExpress

We try our best to process all orders within 1-3 business days of receipt, but it can take longer during peak periods (holiday seasons, big sales, etc...).

You'll receive a notification email with a tracking number once your order has shipped out.

Our online store offers FREE SHIPPING ON ORDERS OVER $99.

* The shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to an invalid address, the customs clearance procedures or other causes.

Notes:

1. After the order has been paid, the warehouse needs 3-5 business days to process your order. You will receive a Shipping Confirmation E-mail with tracking# once your order has been shipped. Please note, the processing time is separate from the shipping time.

2. For logistical reasons, some items purchased in the same order may need to be sent in separate packages. This means you may not receive all your products in one package.

3. Prices displayed on the website do not include duties or taxes. Depending on where you live, your country's customs office may impose a few additional charges on your order: import fees, declaration fees, import duties (tariffs), or taxes.

4. Receiving time = Handling time + Shipping time

5. If you have any shipping issues with your package, you can contact us at service@zallopaws.com&nbsp after placing your order, or you can check the status of your order at the link below
https://www.yuntrack.com/parcelTracking